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Support and contact

We're happy to help. Most questions are answered below; if yours isn't, just send us an email.

Email: support@gorise.app

We usually reply within two working days.

Frequently asked questions

I forgot my password

On the sign-in screen, tap Forgot password and enter your email address. You'll receive a link to choose a new password.

How do I change or cancel my Premium subscription?

Premium is billed by the store you bought it from. On iPhone, open Settings, tap your name and then Subscriptions. On Android, open the Google Play app, tap your profile picture and then Payments & subscriptions. You keep Premium until the end of the period you already paid for.

How do I turn notifications on or off?

In Rise, go to Profile and choose Notification settings. You can also turn notifications off for Rise in your phone's settings.

How do I delete my account?

You can delete your account in the app, under Profile, or by email. See Delete your account for the steps and what happens to your data.

What do you do with my data?

Everything about that is in our privacy policy.

Postal address

Rise (a trading name of rosannalie.com)
Noorwegenkade 710
Almere, the Netherlands